BCD Meetings & Events, Business Analyst

Chicago, Oct 2024 - May 2025

• Collaborated with key business stakeholders to gather and document requirements for Q3 performance metrics, ensuring alignment with business objectives and actionable insights through accurate data monitoring during ETL processes.

• Reviewed and optimized SQL queries in collaboration with the SQL team, ensuring accurate and efficient data retrieval for report building, and addressing any issues related to data inconsistencies.

• Assisted in developing dynamic Power BI reports and dashboards by collaborating with senior business analysts, improving data visualization, and enabling strategic decision-making for stakeholders.

• Designed and implemented tailored KPI performance metrics reports, leveraging Power Query models to analyze supplier activity, enhancing operational transparency and data-driven insights.

• Monitored and validated ETL data loads to ensure data accuracy and integrity, supporting timely reporting and critical decision-making processes.

• Streamlined data visualization workflows by improving report structures and Power Query models, providing detailed insights into supplier activity and operational metrics.

Bluukazi , Business Analyst Intern

Maryland,  Aug 2024 - Oct 2024

•  Streamlined web development processes by leveraging Jira (including JQL queries) and Confluence for business requirement gathering, scrum planning, backlog grooming, sprint retrospectives, and estimation calculations.

• Partnered with IT and development teams, creating clear and concise requirements, test cases, and user acceptance criteria to ensure effective communication and project delivery.

• Assisted in user acceptance testing (UAT), defect fixes, and business process management, ensuring project compliance and accuracy.

• Worked with strategic revenue ops team for gathering strategic requirements, leveraging partnerships for revenue growth 

​

​

​

University of Wisconsin Milwaukee , Business Analyst - Academic & IT Operations 

Milwaukee, Mar 2023 - May 2024

• Collaborated with academic stakeholders and IT teams to gather requirements and enhance course delivery, IT infrastructure, and user experience, resulting in a 10% improvement in student satisfaction scores and more targeted academic resource allocation.

• Facilitated communication between academic and IT stakeholders - students, faculty, and IT, translating needs into actionable solutions and resolved an average of 15+ access and identity-related support tickets per week, improving resolution speed by 15% through efficient management of MFA, IAM, and user provisioning workflows.

• Logged and analyzed over 100+ service requests in Cherwell Service Management (CSM), contributing to risk mitigation strategies and system enhancements while sharpening business analysis capabilities through cross-functional collaboration.

THE WATER COUNCIL, Data Analyst Intern

Milwaukee, WI, USA, Oct 2023 - May 2024

​

• Led the identification and evaluation of water tech companies, analyzing and filtering data for business solutions

• Utilized Excel pivot tables, VLOOKUP, OFFSET, INDEX, MATCH, SUMIF and other DAX formulas for data preparation and

• preprocessing for this strategic consulting company’s client’s market data search

• Managed and optimized large datasets for water cluster research, showcasing strong data preparation skills, which resulted in a 50% reduction in data cleaning time and a 20% increase in overall data accuracy.

• Led the implementation of data visualization dashboards through Power BI, illustrating the distribution of cluster companies in Wisconsin counties and facilitated data-driven decision-making, resulting in a 15% increase in targeting the water tech companies.

ACCENTURE - Application Development Business Analyst

Hyderabad, Telangana, India  Feb 2020 - Jul 2022

• Analyzed and translated user requirements for salesforce order management workflows, including lending, purchase,subscription, cancelled, returned, and replacement orders through scrum meetings, grooming and knowledge transfer (KT)

sessions.

• Performed Salesforce Administrative tasks of creating objects, validation rules, user accesses, permission sets as required.

• Collaborated cross functionally with Development, DevOps, Architect and Quality Assurance teams to resolve order

discrepancies, case/account issues, invoice mismatches, SKU Units and all possible order fulfillment errors and improved

application data accuracy.

• Engaged in Agile ceremonies to manage test plans, test cases, product backlog, coordinate defect triage, and validate changes

during UAT, ensuring smooth deployment of order and payment updates.

• Utilized Salesforce’s workbench and ran SQL queries to obtain customer records for efficient testing of new features.

• Logged defects and leveraged defect identification and management, bug resolution, process change management

documentation during end-to-end, unit, acceptance and regression testing.